Terms Of Stay

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Terms Of Stay

PAYMENT TERMS:

Once your deposit/balance payment is paid to Awesomely Limited, you have agreed to the terms and conditions of this agreement.
 
The following payments apply for this booking:
  • Deposit: 50% or one night's charge (whichever is greater) due within 48 hours of booking being accepted
  • Balance: 50% due 21 days before stay commences
  • Payment of deposit: Once we accept your booking, a deposit must be paid AND received by us in order to secure the booking. Your booking will be confirmed upon receipt by us of the deposit. Failure to pay the deposit in time may result in your booking being cancelled and the property being made available to others. Should we cancel a booking of yours due to non or late payment of a deposit then any deposit received by us from you will be refunded in full.
  • Late payments: The balance due must be received on or before its due date. If your payment fails to reach us by the due date we may choose to cancel your booking with or without notice to you, and make the property available to others. Cancellation charges apply (see below).

INCLUDED IN THE RENTAL:

Our maximum capacity is 10 people for this property.
 
This is a three bedroom property. The bed set up will be three queen sized beds in individual rooms with three sofa beds in the lounge.
 
Our apartment is fully equipped. This means that bedding, linen, bathrobes, towels (x1 for shower & x1 for the spa each per person) and a full range of Koha cosmetic range (shampoo etc) are supplied and included in our rental fee.
 
Cleaning is also included in our rental fee. Although this means that we do clean our property once you have departed, it is greatly appreciated when our clients leave the apartment in a respectful state when they leave.

TERMS & CONDITIONS OF YOUR RESERVATION

This property is not to be used for parties, and only the amount of people agreed to on this document should be on the property during the dates mentioned on this document.
A breach of this condition may result in the instant termination of this agreement.
If there are any damages caused to the property or the contents within the property the person agreeing this Rental document will be liable.
 
SECURING YOUR RESERVATION

In order to secure your reservation you do require payment of 50% of the total fee for your reservation is as soon as possible if it is more than 21 days prior to your stay.

(If you have any problems please email us and we will try to hold it longer.)
 
We are able to accept direct credit from your bank account (which incurs a NZ$15 charge per payment if you are paying from overseas), and credit card fees that may incur extra fees.
 
Our Bank account details are:
Awesomely Limited
Westpac, Frankton, Queenstown
03 0675 0517323 000
CANCELLATION POLICY:

If you need to cancel a booking please let us know as soon as possible so we may offer the property to others.

Should YOU choose to cancel the booking: A refund, less any rental shortfall, will be provided if a replacement booking can be found. Otherwise, the following cancellation charges apply:
  • Cancellation ordinarily results in a cancellation charge amounting to 50.0% of the total booking charge
  • Cancellation within 21 days of the scheduled start of stay results in a cancellation charge amounting to 60.0% of the total booking charge
  • Cancellation within 5 days of the scheduled start of stay results in a cancellation charge amounting to 100.0% of the total booking charge
  • Should WE cancel the booking due to YOUR NON-PAYMENT: Should any of your payments fail to reach us by their due date we have the right to cancel the booking with or without providing you with notice. Under these circumstances our standard cancellation charges apply.
CANCELLATION BY OWNER:

If, due to circumstances beyond our control, the property becomes unavailable or unfit for use, we will notify you as soon as possible and refund your money in full.
PLEASE NOTE:

This property is not to be used for parties, and only the amount of people agreed to on this document should be on the property during the dates mentioned on this document. A breach of this condition may result in the instant termination of this agreement. If there are any damages caused to the house or the contents within the property the person agreeing this Rental document will be liable.

PERFECTING YOUR STAY AT ‘AWESOMELY QUEENSTOWN’:

So, that we can make sure that your stay with us, meets your expectations, please let us know if there are any special requests, groceries, adventures, tours or reservations that you would like us to organise on your behalf.
 
We are all about making your vacation meet your expectations and helping you make ‘Awesomely [Reference]’ memories, so if you aren’t sure or need help of any sort, just send us an email and we will help you out.
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